Quick guide Synkzone Web

1. Overview

This is the start view and here you will find your zones, your co-workers, groups and the most recent events in the zones you are a member of.

2. Zones

A zone is a secure space for collaboration where you both store and share files securely, internally within the organization and externally in a project with partners or customers. Each zone is cryptographically separated from each other. You see the zones you have access to under the zone’s icon.

There are two different zones: Normal zone and Read protected zone.

Zone log and members

Each zone has its own Zone Log that contains all activities within the zone. The Zone Log will be reached either by expanding the right panel or by pressing “i” or by opening the detailed Zone Log by pressing the book icon. The Zone Log can also be used for secure messaging within the zone.

Press the tab “Information” and all zone members will be displayed.

3. File handling

Each zone has its own file structure. You can add folders and upload files in each Zone.

When a file is uploaded it will be visible in the file structure.

You can download a file either by double clicking or right clicking a file.

Certain file formats can be previewed direct, just right click the file and select “Preview” and the file will render in the application/browser. File formats supported are pdf, png, jpeg, gif, txt.

File information

By right clicking the file and select “More Options” you will find a dialogue box with all the information about the file.

File locks

To avoid conflicts it’s recommended to use file locks. By using file locks you can avoid creating unnecessary conflicts when many users are expected to work and contribute to the same file.

Synkzone has three different file locks. Right click a file, choose “More information” and you will have the following options: - Read protect: Prevents a file from being downloaded or opened without authentication from the user (password or OTP). Using the Synkzone Desktop this lock will prohibit the file from being stored locally available on disc. - Write protect: Prevents a file from being modified. No one can modify a write protected file and upload it with the same name. Used when you would like to avoid changes to a certain file.
- Lock file: Protects the file from being changed by anyone else than the one that locked the file. Used when you would like to make sure that a file can’t be changed by anyone else.

Note! A Zone Manager can override any file lock.

Version history of files

When a file is changed, a new version will be created and uploaded. You can always revert a file to an earlier version: - Normal zones: 20 versions, 60 days - Read protected zones: 20 versions, 60 days

If there is more than one version of the file, the two latest will always be saved (even for longer than 60 days).

Deleted files

Files can be deleted in two steps: remove and permanently remove. Right click a file and select “Remove”. In “Show Removed” you can either restore or permanently delete the file.

As a built-in protection from deleting files by mistake only Zone Managers can permanently delete files from a zone.

4. Synkzone Share - share file with others

Synkzone Share is used to share single files with an individual that is not a member of a zone. This function is great for sharing single files with users outside the zone if needed. It’s e.g. very usable for large files that are not possible to send via email.

Beware that the link that you e-mail is not protected and if someone manages to retrieve your e-mail in some way, that person will be able to use the link to download the file! It is advisable to send the link via more secure communication like some secure e-mail or Signal.

This functionality is only available from within zones where the Zone Manager allows “External Sharing”. Note that both allow external sharing and web accessible need to be allowed on a zone to enable the file sharing feature.

Share a file

Right click the file and select “Share file”. You’ll be guided through the steps needed. You need to enter your password to embed the token needed to share the file. When the link is green and available, copy it and share it with the recipient.

Overview shared files

By clicking the icon “Shared resources” you will access all shared files from the specific zone.

5. Forgot password or credentials

If you forgot your password or your credentials, please contact the individual that invited you to Synkzone. They will be able to assist you.